Herzberg Motivation Hygiene Theory

Herzberg proposed the Motivation-Hygiene Theory, also known as the Two factor theory (1959) of job satisfaction.

According to his theory, people are influenced by two factors:

Satisfaction, which is primarily the result of the motivator factors. These factors help increase satisfaction but have little effect on dissatisfaction.

Dissatisfaction is primarily the result of hygiene factors. These factors, if absent or inadequate, cause dissatisfaction, but their presence has little effect on long-term satisfaction.

Motivator Factors

Achievement
Recognition
Work Itself
Responsibility
Promotion
Growth

Hygiene Factors

Pay and Benefits
Company Policy and Administration
Relationships with co-workers
Physical Environment
Supervision
Status
Job Security