Enterprise Wiki Success Story from Janssen-Cilag
Here is another cross post from my FASTForward look at enterprise success stories. Janssen-Cilag is an Australian pharmaceutical subsidiary of Johnson & Johnson. It was using a static HTML site for an intranet.
Called InfoDownUnder, it was originally developed in 2001. Some content was out of date and there was no search capability. Trust in the system was low and demand for change was high.
"Business information that was previously scattered in email (e.g. Business Planning presentations) is now collected into a permanent, secure online space. We have a growing reference and history of information to build on and make available to newcomers. Knowledge management, previously a big concern, has moved off the agenda for the time being." Nathan Wallace, in the CIO at Janssen-Cilag
Source: http://billives.typepad.com/portals_and_km/2007/10/enterprise-wiki.html
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1 comment:
Yes, great article. We can't say enough about how wikis 'clean up' one's inbox. Taking knowledge management out of the inbox should be an initial step for raising adoption levels in any organization. I have seen countless examples of this, where initial resistance was overcome by a small group of early adopters who chose to put information in a wiki rather than sending it over email.
Andrew
coactlive.com
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